CLIENT CARE / SHIPPING
Shipping & Returns
Last updated 12 November 2026
How OREVYN orders are delivered, and how to return something that is not right.
Where we deliver
We deliver within Ireland and the European Union. Delivery is complimentary on all orders. Any charge is always shown at checkout before you pay.
Dispatch and delivery
Orders are prepared in Ireland and dispatched after payment is confirmed. The private-access launch begins on 5 December 2026 and the public release on 12 December 2026; orders placed then may take a little longer to leave our studio.
You will receive a dispatch email with tracking details. Dispatch days and estimated delivery times will be confirmed here before sales open.
Returns
You may return unworn items with tags attached within 14 days of delivery. Contact care@orevyn.ie with your order number before sending anything back.
We refund the price of the goods and standard delivery within 14 days of receiving the return, to the original payment method. You pay the cost of return postage unless the item is faulty or incorrect. The return address will be confirmed before launch.
Exchanges
Because the first collection is small, we do not operate a separate exchange service. Return the item for a refund and place a new order for the size you need, subject to availability.
Faulty or incorrect items
If something arrives damaged, faulty or is not what you ordered, contact us within 30 days with a photograph and your order number. We will arrange a replacement or refund, including any return postage. Your statutory rights are not affected.
Packaging
Orders are sent in OREVYN presentation packaging designed to protect the garment. If your parcel arrives damaged, please photograph it before opening and contact us.
Questions about this page? Write to care@orevyn.ie or use the contact form.